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for Every Need
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for Every Need
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or developing the
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Checks & Security Printing

Equipment Service and Maintenance

We offer full service bar code equipment repair and spare parts distribution. As a factory-trained resource for most types of Auto ID equipment, we provide repairs as well as spare parts for most equipment on the market today. We make service easy!

We offer on-site repairs in your state and across the entire USA, as well as in Canada and Mexico. Our depot repair centers are conveniently located for expedited repairs, and we provide cost-effective annual maintenance contracts to help your customers plan their repair expenses for an entire year.

OEM-authorized spare parts distribution center, with daily shipping until 6:00pm EST, no minimum orders

Bar code printer repairs
Scanner/PDT repairs
POS repairs
DLL (Dot Matrix/Line Printer/Laser Printer) repairs
Maintenance contracts
Spare parts & printheads
Component repairs
Value-added technical support


Bar Code Printer Repairs

Depot repairs are performed at one of our convenient depot locations across the USA, in Canada and Mexico, and returned quickly to you or your customer. Depot service is available for bar code printers on a contract or non-contract (time and material) basis.

On-site printer repairs are available throughout the United States, Canada and parts of Mexico. On-site repairs are performed at the printer location by factory-trained technicians, who arrive weekdays within a normal 24-hour response time from the initial service call. Available for most printer models on a contract or non-contract (time and material) basis. BACK TO TOP

Scanner/PDT Repairs

and other popular manufacturers...

Authorized repairs are performed at our Greenville, SC depot location and returned quickly. Depot service is available for most scanners and PDTs on a contract or non-contract (time and material) basis.


POS (point of sale) Printer Repairs

and others, including...
DH Technologies • Cognitive Solutions

Authorized repairs are performed at our Greenville, SC or Worthington, MA depot locations and returned quickly. Depot service is available for POS printers on a non-contract (time and material) basis only.


DLL (Dot matrix—Line—Laser) Printer Repairs

Factory-trained technicians perform quality printer repairs on location across the USA. Available for most brands of printers on a contract or non-contract (time and material) basis.


Annual Maintenance Contracts

Depot-level contracts on select models of bar code printers and scanners.
On-site contracts on select models of bar code and DLL printers.

  • Contracts cover all repairs, parts (excluding printheads), labor and travel time for an entire year
  • 24-hour weekday turn around times standard
  • Available in one-, two- and three-year terms
  • Preventative maintenance checks included
  • Contracts including printheads also available—call for details


Spare Parts & Printheads

The leading OEM spare parts distribution center

  • OEM parts and printheads only
  • No minimum orders
  • Thousands in stock, ready to ship
  • No RUSH charges
  • Same day shipping until 6:00pm
  • Main boards, power supplies, shuttles
  • Installation tips and technical instruction provided free of charge
  • In-house microscopic analysis for rapid warranty processing


Component Repairs

Many can be repaired before expensive replacement is necessary.

  • Main boards
  • Power supplies
  • Flat rate pricing
  • Shuttles


Value-Added Technical Support

No other service company offers the level of professional support provided:

  • Free installation and equipment support from factory-trained technicians
  • Parts installation assistance
  • Repair troubleshooting
  • Recommendations for maintenance and spare parts inventory
  • Part number identification

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